1. Setup Fees

All setup fees are strictly non-refundable.

This covers the time, configuration, system design, and implementation work carried out at the start of your service. Once work has commenced, these costs cannot be recovered.

2. Monthly Subscription

Monthly subscriptions can be cancelled at any time.

No refunds are issued for partial months or unused time once a billing cycle has started.

3. 14-Day Satisfaction Window (Optional)

If included in your offer:

Clients may request a refund on their initial payment within 14 days only if:

• No significant setup work has been completed, and

• No custom integrations or deployments have been delivered

Refund requests must include a valid reason.

AIFYNEX reserves the right to decline refund requests where work has already been carried out.

4. Performance Disclaimer

AIFYNEX does not guarantee specific business outcomes, including:

• Increased sales

• Lead conversion rates

• Revenue growth

Performance depends on factors outside of AIFYNEX control, including traffic quality, offer strength, and business operations.

5. Third-Party Services

AIFYNEX is not responsible for outages, changes, or limitations caused by third-party platforms including (but not limited to):
Tidio, Airtable, Zapier, Calendly, or website providers.

No refunds will be issued due to third-party service disruptions.

6. Scope of Service

Support, updates, and revisions are limited to the agreed service scope.

Excessive requests, additional builds, or changes outside of scope may require additional fees.

7. Abuse & Chargebacks

Any attempt to reverse payments (chargebacks) without contacting AIFYNEX first will result in:

• Immediate termination of service

• Permanent loss of access to all systems

8. Agreement

By purchasing any AIFYNEX service, you agree to this refund policy in full.